What onboarding helps users trust an agent without overtrusting it?

Effective onboarding for an AI agent balances building initial trust with establishing realistic expectations. It begins with immediate transparency, clearly stating the agent is AI, not human, and outlining its specific capabilities and limitations. Users should be informed that the agent may occasionally make errors or require human intervention, preventing over-reliance. Providing clear guidance on data privacy protocols and how user information is protected further fosters initial confidence. Additionally, scenarios where a human agent can be escalated to should be highlighted, reassuring users that complex issues won't be left unaddressed. This comprehensive approach ensures users view the agent as a powerful tool with defined boundaries, rather than an infallible entity. More details: https://www.stop.com.az/index.php?dil=eng&url=https://infoguide.com.ua