Handling GDPR/DSAR requests when agents store context requires a multi-faceted approach focused on data governance and operational efficiency. We establish a robust data mapping and inventory system to precisely locate all stored personal data, including conversational history and user preferences. Upon receiving a request, a designated team utilizes specialized tools to identify and extract or redact all relevant data points linked to the data subject across various systems, ensuring no personal context is overlooked. Strict access controls and ongoing agent training are paramount to ensure only authorized personnel can access or modify personal data and understand the proper procedures for handling sensitive information. For erasure requests, we implement a secure process to permanently delete all identifiable context while maintaining necessary anonymized operational data where legally permissible, prioritizing the right to be forgotten. This comprehensive strategy ensures compliance while balancing the need for personalized service with fundamental privacy rights. More details: https://clicks.rightonin.com/Clicks/ak/jjr/click.redirect?ROIREDIRECT=https://infoguide.com.ua